How DANA And QRIS Records Are Used
Our Privacy Policy covers the details you provide when opening an account, confirming your phone, signing in, and checking a wallet or payment status. We may record transaction references from DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account so we can match a receipt
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with the correct account and investigate a stalled status. Device type, browser details, login time, and security events help us identify unusual access without treating those signals as a reason to collect unrelated content. We use account data for access, support, payment reconciliation, fraud checks, and
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legal duties where applicable. Access depends on local law, and our handling may change when a legal request requires it. We retain records only for operational, security, dispute, or legal needs, then remove or de-identify them when the relevant need ends.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.